Privacy Policy

Information you send us

When you use our contact form, we collect your name, email address, phone number, and message, along with your company and the service you select if you provide them. We use this information to respond to your inquiry, discuss estimates, and coordinate requested services. Please do not include passwords, payment details, or other sensitive information in your message.

Google Analytics and cookies

We use Google Analytics to understand how visitors find and use our website and to improve its content and performance. Analytics may collect pages viewed, interactions, referring websites, approximate location, and device and browser information. Cookies and similar technologies help measure visits and recognize returning browsers.

Our contact form does not intentionally send your name, email address, phone number, or message to Google Analytics. Learn more about how Google Analytics handles data and Google?s Privacy Policy.

Service providers and site security

We use service providers to operate the website and deliver inquiries, including Zapier for contact form delivery and Cloudflare Turnstile for spam protection. These services may process submitted information or technical data, such as IP addresses and browser information, as needed to provide their services. Hosting logs and error reports also help us troubleshoot problems and prevent abuse.

We do not sell contact form information. We share it as needed to respond to your request, operate our services, or meet legal obligations.

Your choices

You can contact us by phone instead of submitting the form. You can also manage or delete cookies through your browser settings, and use Google?s Analytics opt-out browser add-on in supported browsers. Blocking cookies may affect some website features.

To request access to, correction of, or deletion of information you have sent us, email info@mercierelectrical.com. We will review your request and any records we need to keep for ongoing services or legal obligations.

Retention and protection

We keep inquiries as needed to handle your request and related business records. Analytics retention depends on our Google Analytics settings. We use reasonable safeguards to protect information, but no online transmission or storage method is completely secure.

Questions and policy updates

We may update this policy as our website or practices change. The date above identifies the latest revision.

Contact Mercier Electric & Communications, Inc. at info@mercierelectrical.com, (978) 957-4954, or 1929 Lakeview Ave., Dracut, MA 01826.